1. Live Chat: The fastest way to get help. Look for the chat bubble in the bottom-right corner of the app or website. On average, an agent responds within 2–5 minutes. Support runs 24/7 – you can get help at 3 AM if you need it.
2. Email Support: support@xbajeeapk.bestWrite to us at the email address below. If you need to send screenshots or documents, email is the best channel for that. On business days, you'll typically get a reply within 2–6 hours; on weekends, it may take up to 6–12 hours.
3. In-App Ticket: Support tickets can be submitted through the "Help" menu in the app. This method is especially convenient for complex transaction-related issues, as the system automatically attaches your account details.
VIP Gold and Diamond members get faster resolutions through a dedicated manager. All channels are available in Bengali.
Step 1: Go to the Sports section and click on your preferred team or outcome for the first match. It will be added to your bet slip.
Step 2: Without closing the bet slip, navigate to another match and add a selection from there as well. You can add between 2 and up to 15 selections to a single bet slip this way.
Step 3: Open the bet slip. You will see "Single" and "Accumulator" tabs at the top. Selecting the "Accumulator" tab will multiply all your selections' odds together to show the combined total odds.
Step 4: Enter your stake and review the potential payout. When you're happy, hit the "Place Bet" button.
Important: If any one match in your accumulator loses or is cancelled, the entire accumulator bet is lost. Bet wisely and understand the risks. For cancelled matches, that selection is removed and the payout is recalculated from the remaining selections.
Mobile Banking:
• bKash: Minimum deposit ৳200, minimum withdrawal ৳500. Deposits process in 1–3 minutes; withdrawals take 12–24 hours.
• Nagad: Same terms – ৳200 deposit, ৳500 withdrawal. Same speed too.
• Rocket (Dutch-Bangla): Minimum deposit ৳200. Withdrawal processing may take an additional 2–5 minutes.
Bank Transfer:
• Via internet banking or BEFTN. Minimum ৳1,000. Deposits take 15–30 minutes; withdrawals take 24–72 hours. KYC verification may be required when adding a bank account for the first time.
Methods not available: Credit/debit cards and international payment gateways are not currently supported.
The name on your account must match the name on your payment source at the time of the transaction – a mismatch may cause verification issues.
How to view live scores:
1. Log in and go to the "Sports" menu.
2. Select "Live" from the filter at the top.
3. Tap on your preferred match to see a detailed scoreboard, current odds, and betting options.
Live Streaming: In-app live streaming is available for select matches, typically major tournaments. A minimum account balance of ৳500 is required to watch a stream. When a stream is available, a "▶ Live" icon will appear next to the match.
Push Notifications: Keep notifications enabled in the app and you'll get instant alerts the moment a match starts, a goal is scored, or a wicket falls – so you never miss a key moment.
If the match is cancelled before it starts: The full stake is refunded. If the selection was part of an accumulator, it is removed and the payout is recalculated based on the remaining selections.
Cricket – D/L Method: If a match is interrupted by rain, bets are settled using the official Duckworth-Lewis-Stern (DLS) result. If no DLS result is available, the match is declared "inconclusive" and all bets are refunded.
Football – partially completed: A match is considered valid if at least 90% of the scheduled time (i.e., 81 minutes) has been played. If it is abandoned before that, the bet is void and the stake is refunded.
Settlement time: Typically within 3–12 hours of the official result being announced. In disputed cases, it may take up to 72 hours. For full rules, Terms & ConditionsYou can find it on -.
If the app crashes or won't open:
1. Restart your phone – this fixes the issue more often than you'd think.
2. Clear the app cache: Settings → Apps → Xbajee APK → Storage → Clear Cache.
3. Check your internet connection. Toggle your mobile data off and back on, or switch to a different WiFi network.
4. If it still doesn't work, uninstall the app and do a fresh install.
To update:
Xbajee APK-'s app is not available on the Google Play Store (the Android APK must be downloaded directly from the website). To receive updates:
1. In the browser xbajeeapk.best Open it and log in.
2. Go to the "Download APK" or "Get App" option.
3. Download and install the new APK. Your existing app data will be preserved.
During installation, you may need to enable the "Install from unknown sources" permission in your Android settings. If the issue persists, contact us via live chat.
Steps to enable:
1. Log in and tap the profile icon in the top right corner.
2. Go to "Security Settings" or the "Security" option.
3. Look for the "Two-Step Verification" or "2-Step Verification" option and enable it.
4. A verification OTP will be sent to your registered mobile number. Enter it to confirm.
The login process after that: Each time you log in, after entering your mobile number and password, a one-time OTP will be sent to your phone. Login cannot be completed without entering that OTP.
To disable it: You can disable it from the same settings, but you will need to verify your identity with an OTP first.
Tip: If you lose access to your number or SIM, contact support immediately. Account recovery is possible through KYC verification on live chat.